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Privacy Policy

PROFESSIONAL INSTALLATION REQUIRED DISCLAIMER:

All items offered on this website including but not limited to Gate Operators, Accessories & Access Control Equipment must be installed by experienced and qualified technical personnel. Our company is not responsible for personal or property damages due to improper installations. Warranty does not cover any damages caused by unprofessional installation, improper use or improper installation. Damages due to weather, terrorism or acts of god are also not covered by warranty.

PRICING:

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and FAACGateSystems.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, FAACGateSystems.com will issue a refund  to your credit card account or method of payment received in the amount of the charge.

FREIGHT DISCLAIMER:

Items (shipped to a residential location) weighing over 75 lbs. may incur an additional ($60) fee by the trucking company. This fee will be charged to the customer if and when we are charged by the trucking company.

Note: Please call our customer service department at 1-800-803-8093 for a freight quote to Puerto Rico, Alaska, Hawaii, Guam and International orders.

FREIGHT DAMAGE DISCLAIMER:

All items ship FOB Factory or warehouse. It is the responsibility of the purchaser to inspect ALL shipments received for freight damage or missing product / packages. If you find that merchandise has been damaged in transit simply refuse the damaged portion of the shipment.  If the item(s) is shipped via truck, make the truck driver wait for you while you inspect the item(s). Failure to inspect will result in loss of protection. You are responsible to count and make sure the quantity of packages delivered are the same as quantity related on the B/L. Leave a note on the Bill of Lading to report damages of missing packages in addition to calling us so a claim can be placed. You may also be asked to send us pictures of damaged/defected items.

RETURN POLICY:

Full refund on all in stock items (with E-mail request) within 15 days of receipt of item(s) provided merchandise is in new and resalable condition including all parts and packaging. An RMA # is required for all returns and shipping costs to return merchandise is the buyers responsibility. Item(s) must be shipped back insured for the item(s) value in a proper outer box with the RMA# clearly written on the outside. Non stock items are subject to 15-25% restocking fee.  Return requests can be E-mailed to customersupport@gateaccesssupplier.com.

Our representatives will do their best to assist customers in selecting the best items for customers applications based on the information customer provides. It is ultimately the customers responsibility what they purchase since we are not able to see the actual application or job site.  Uncertain customers, if not qualified installers, should consult with their qualified installer before making a purchase.

By making a purchase from this website you are confirming that you fully understand all terms and conditions stated here and also agree to all terms and conditions.

ORDER TRACKING & SHIPPING:

For tracking and shipping information please contact our customer care department by email or contact us toll free at 1-800-803-8093

COPYRIGHT NOTICE:

All text, image and other material contained or displayed on any FAAC Gate Systems (FAAC) Internet Web site is proprietary to FAAC and constitutes valuable intellectual property. No material from any part of any FAAC site is authorized or intended by FAAC to be downloaded, transmitted, broadcast, reproduced or in any other way used or otherwise disseminated in any form to any person or entity, except for personal reference. All unauthorized duplication or any other use of materials from any ASE web site, including, but not limited to, ebay or other auctions, newsgroups, e-mail, your own Web site, or in offers to resell FAAC products using similar names or descriptions, shall constitute intentional infringement(s) of FAAC intellectual property and shall further constitute a violation of our trademarks, copyrights, and other rights, including, but not limited to, rights of privacy. Without further notice we will prosecute to the fullest extent allowed by law.